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c. The responsibility of officers engaged in small wars and the training necessary are of a very different order from their responsibilities and training in ordinary military duties. In the latter case, they simply strive to attain a method of producing the maximum physical effect with the force at their disposal. In small wars, caution must be exercised, and instead of striving to generate the maximum power with forces available, the goal is to gain decisive results with the least application of force and the consequent minimum loss of life. This requires recourse to the principles of psychology, and is the reason why the study of psychology of the people is so important in preparation for small wars.
d. In major warfare, hatred of the enemy is developed among troops to arouse courage. In small wars, tolerance, sympathy, and kindness should be the keynote of our relationship with the mass of the population. There is nothing in this principle which should make any officer or man hesitate to act with the necessary firmness within the limitation imposed by the principles which have been laid down, whenever there is contact with armed opposition.