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ssss1. “The pandemic has renewed and anchored the role of digital government –both in its conventional delivery of digital services as well as new innovative efforts in managing the crisis (…) In responding to the current health emergency, Governments have put in place new tools, such as dedicated COVID-19 information portals, hackathons, e-services for supply of medical goods, virtual medical appointments, self-diagnosis apps and e-permits for curfews. Many countries were quick to deploy tracking and tracing apps, and apps for working and learning from home (…) While e-government rankings tend to correlate with the income level of a country. (…) Yet, despite the gains and major investments in e-government by many countries, the digital divide persists. (…) Alongside these trends, the COVID-19 pandemic has not only reinvigorated the role of digital Government in its conventional delivery of public services and in ensuring business continuity, but has also brought about innovative ways of managing the crisis, such as in contact tracing, e-health, online learning, and remote working”. COVID-19 Pushing More Government Activities Online Despite Persistent Digital Divide, Annual E-Government Survey Finds. United Nations Press Release. https://www.un.org/press/en/2020/dev3435.doc.htm (consultada por última vez el 22 de julio de 2021).

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